Teknofone, as a leading provider in the telecommunications sector, is committed to delivering high-quality services to its customers, ensuring information security, and minimizing its environmental impact. To achieve this, it has developed and implemented an integrated management system in accordance with ISO 9001, ISO 27001, and ISO 14001 standards.
1. Quality Management Policy (ISO 9001)
Teknofone pledges to maximize customer satisfaction and enhance the quality of its services in line with the principles of continuous improvement. In this context:
- We develop and implement processes to understand and meet customer needs and expectations.
- We establish, measure, and regularly review our quality management objectives.
- We involve all employees in quality management processes and provide training to increase quality awareness.
2. Information Security Management Policy (ISO 27001)
Teknofone implements an information security management system (ISMS) compliant with ISO 27001 standards to ensure the security of customer and business information and manage information security risks. Accordingly:
- We systematically assess, monitor, and manage information security risks.
- We ensure the participation of all employees in ISMS processes by providing information security awareness and training.
- We develop processes to prevent information security breaches and effectively respond to potential incidents.
3. Environmental Management Policy (ISO 14001)
Teknofone prioritizes environmental sustainability and adopts a proactive approach to reducing its environmental impact. In compliance with ISO 14001 standards:
- We aim to continuously improve our environmental performance.
- We implement measures to reduce our environmental impact in areas such as waste management, energy conservation, and the use of renewable resources.
- We strictly adhere to environmental laws and regulations and regularly review our environmental management system.
Conclusion
By implementing these policies, Teknofone aims to fulfill its responsibilities to its customers, employees, and society and maintain a leading position in its industry.
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